Shipping Policy

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*** PLEASE NOTE  : All our Standard Express and Regular parcel orders are packed and sent via Australia Post & do not

require ‘Signature on Delivery’. 

Once parcels are listed ‘DELIVERED’ through Aust. Post tracking, we will no longer be held responsible for any parcels claim lost.

*For Australia Post guidelines and delivery time frames please visit auspost.com.au

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Margaux Lee charge a flat rate per parcel for Express delivery within Australia (usually 1-2 working days depending on location).

 Please note your postcode may not fall under next day delivery for Express Post (most rural suburbs).

We offer FREE regular delivery within Australia (3-7 working days depending on your location) NO signature on delivery, For orders over $150

Order parcels are usually dispatched within 2 business days, shipping times are estimated depending on the shipping address.

In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days via email to arrange an agreeable alternative item, a backorder or a full refund.

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INTERNATIONAL SHIPPING is calculated according to order weight & shipping destination. Under new Australia Post International delivery services, we are unable to provide details for the parcel but will include signature on delivery for some countries on full priced purchases. International orders usually take up to 7-14 days for most countries but can take up to 3 weeks with some. We do not take responsibility for packages lost or damaged in transit. Please double check your Billing and Shipping address as we are unable to reroute packages. Customs and import duties are levied by the receiving country and are therefore the buyer’s responsibility.